Series - Mechanical Service Training

This series includes several individual seminars. You can pick and choose which seminars to attend or complete them all. Registration is required for each class you wish to attend.

Register today to reserve your seat. Click on the seminar titles below to view the registration pages.

Building the Accountable Service Team
Instructor: Nancy Bandy
Tuesday, April 23, 2019
8:30 am to 4:00 pm

Service Team Accountability: Success Through Personal Actions
Instructor: Nancy Bandy
Wednesday, April 24, 2019
8:30 am to 4:00 pm

Creating a Culture of Service from the Top Down
Instructor: Nancy Bandy
August  2019
8:30 am to 4:00 pm

Service Skills for the Service Professional
Instructor: Nancy Bandy
August  2019
8:30 am to 4:00 pm

Customer Loyalty: Managing Your Most Valuable Asset
Instructor: Nancy Bandy
Fall 2019
8:30 am to 4:00 pm 

Positive Negotiating: Turning Opponents into Partners
Instructor: Nancy Bandy
Fall 2019
8:30 am to 4:00 pm 
 

Questions
Jacki Conn, Director of Education at learn@mcakc.org or 913.948.9200

Cancellation Policy
Cancellations for all MCAKC events must be received at least 2 business days prior to the event by email to cpaulson@mcakc.org or by phone at 913-948-9200.