Start Date: 5/19/2021 10:30 AM CDT
End Date: 5/19/2021 12:00 PM CDT
Venue Name: Live Virtual Course - Zoom
MCA Affiliate Alliance
Remember Names to Build Better Relationships
Live Webinar Via Zoom
Dale Carnegie said, “A person’s name is to that person, the sweetest, most important sound in any language.” Remembering names of customers, prospects, networking contacts, and colleagues is critical to your ongoing professional success. It is essential in forming and strengthening relationships as well as establishing rapport with individuals. Today more than ever, professionals rely on stronger people networks to help them work more efficiently and advance in their careers.
In this webinar, you will learn techniques to help you remember names when you need them. They are the basis for being able to grow and tap into your network of contacts more effectively. Find out which tools and formulas you can use that will help you remember the name of about any person you will ever meet!
Completion of this module will empower participants to:
Program hosted by the MCA Affiliate Alliance.
- Identify four common reasons why we forget names.
- Use several memory development techniques to help you remember names that are fun, inspire confidence, and help build better relationships.
- Explore ways social media can help you remember names and important relationships. .
Katie Lane, Vice President of Delivery and Senior Trainer at Dale Carnegie. Using strong communication and leadership skills, Katie Lane develops high performers. Katie started at Dale Carnegie in 2008 helping businesses develop strong leadership cultures. She quickly became a certified trainer and expanded her skillset. Now leading the St. Louis delivery team, she is responsible for ensuring high quality training experiences for clients. Her ability to balance rigor, fun, and efficiency are what creates a growing and engaged delivery team.
to employees of Signatory Contractors and Associate Members.