Event Calendar

Wednesday, February 2, 2022

Emotional Intelligence (Included in MSP Series)

Start Date: 2/2/2022 8:00 AM CST
End Date: 2/2/2022 12:00 PM CST

Venue Name: MCAKC Knowledge Center

Location:
10955 Lowell Ave, Suite 1050
Overland Park, KS  United States  66210

Event Website: https://www.mcakc.org/mspservicetraining

Organization Name: MCAKC

Contact:
Jacki Conn
Email: jconn@mcakc.org
Phone: (913) 948-9200

This session is 1 of 7 in the Mechanical Service Professional (MSP) program. Use the button below to register for this series. If you've already registered, click "Add to my Calendar" above to add this session to your calendar.

Emotional Intelligence

8 am to Noon (This is scheudled in the morning due to our instructor's travel schedule.)

Learning Objectives

Upon completion of this seminar, participants will be able to:

  • Identify the difference between IQ and EQ and why it matters to your career.
  • Explain the components of Personal Competence and Social Competence.
  • Interpret your EQ assessment and apply strategies for improving your EQ.
  • Explain the science of emotional intelligence and how to deal with the emotional hijack.
Target Audience: Anyone in a Service Role, whether in the field or in the office.

CEUs: 0.4
 
Instructor
Leah Gutmann offers management and training solutions for the whole company. As a consultant, Leah brings her hands-on experience in finance, risk management, human resources, operations, and strategic planning to companies seeking a unique approach in preparing their company and employees industry success. Leah assists companies in setting visionary, challenging, and realistic growth goal.