Event Calendar

Wednesday, March 9, 2022

Service Agreements - (Included in MSP Series)

Start Date: 3/9/2022 11:30 AM CST
End Date: 3/9/2022 4:00 PM CST

Venue Name: MCAKC Knowledge Center

Location:
10955 Lowell Ave, Suite 1050
Overland Park, KS  United States  66210

Event Website: https://www.mcakc.org/mspservicetraining

Organization Name: MCAKC

Contact:
Jacki Conn
Email: jconn@mcakc.org
Phone: (913) 948-9200

This session is 1 of 7 in the Mechanical Service Professional (MSP) program. Use the button below to register for this series. If you've already registered, click "Add to my Calendar" above to add this session to your calendar.

Service Agreements

Learning Objectives

Upon completion of this seminar, participants will be able to:

  • Identify customer needs and align service agreement approaches to resolve issues.
  • Identify the types of service contracts, and explain which contracts work best in various situations.
  • Describe how your service delivery plan affects your company financials.
Target Audience: Anyone in a Service Role, whether in the field or in the office.

CEUs: 0.4
 
Instructor
John Maske - Sales Manager - US Engineering