Event Calendar

Start Date: 9/19/2024 8:00 AM CDT
End Date: 9/19/2024 12:00 PM CDT

Venue Name: MCAKC Knowledge Center

Location:

Event Website: https://www.mcakc.org/ev_calendar_day.asp?date=9/12/2024&eventid=863

Organization Name: MCAKC

Contact:

This seminar is 1 of 8 in Propel Level 1. Use the button below to register for this series. To register only for this seminar, click the registration button above.

Creating Professional Demeanor

What, exactly, denotes professionalism? It’s certainly not a fitted suit or a 12-line email signature. True professionals know how to conduct themselves in front of a customer or colleague. They know how to build strong business relationships. They are informed, they are confident, and they put others at ease.
 
Post pandemic, proper business etiquette may feel like a lost art. Many individuals who claim to be “professionals” lack a basic understanding of how to present themselves. This often occurs when employees are promoted into positions that require them to be an active face of the company. One who does not communicate with customers on a regular basis may suddenly be required to do so daily, without ever receiving training on how to interact properly.
 
In this seminar, you’ll learn the importance of making others feel the way you intend for them to feel — confident, assertive, and professional.
 
Learning Objectives
Upon completion of this seminar, participants will be able to:

• Explain the role of good manners in business.
• Apply guidelines for interacting confidently in business and social situations.
• Be confident in representing themselves or their organization.
• Demonstrate etiquette to boost their professional image.

Cost:
$100 for employees of Signatory Contractors
$150 for Associate Members of the MCA of Kansas City. 

Target Audience: Emerging Leaders

CEUs: 0.4
 
Instructor
Linda Colvis is a Client Delivery Specialist at Dale Carnegie Missouri. With a passion for helping others, Linda has dedicated her entire career to facilitating discussions and supporting individuals across various industries. Linda's expertise as a former Career Counselor & Trainer for the US Armed Forces Contractor, along with her ISO-Certified Trainer and ISO-Certified Executive Coach credentials from Dale Carnegie, make her an asset in promoting people-centered cultures and guiding individuals on their developmental journeys. Linda's commitment to empowering others and witnessing their accomplishments brings her immense joy and fulfillment.


Cancellation Policy
Cancellations for all MCAKC events must be received prior to the event by email to learn@mcakc.org or by phone at 913-948-9200. Cancellations received after this time will be assessed a $50 cancellation fee.