Event Calendar

Thursday, October 10, 2024

Dealing with Difficult Team Members - (Included in Propel 1 Series)

Start Date: 10/10/2024 11:30 AM CDT
End Date: 10/10/2024 4:00 PM CDT

Venue Name: MCAKC Knowledge Center

10955 Lowell Ave
10th Floor
Overland Park, KS  United States  66210

Event Website: https://www.mcakc.org/ev_calendar_day.asp?date=9/12/2024&eventid=863

Organization Name: MCAKC

Jacki Conn
Email: jconn@mcakc.org
Phone: (913) 948-9200

This session is 4 of 8 in Propel Level 1.
Use the button below to register for this series. If you've already registered, click "Add to my Calendar" above
to add this session to your calendar.

Dealing with Difficult Team Members

Some team members are unaware of their negative behavior and the impact on team dynamics. Knowing how to recognize and address these negative behaviors is a critical skill in any collaborative environment. Dealing with difficult people entails identifying disruptive actions, understanding the nuances and stages of group reactions, and addressing issues constructively.
Dealing with difficult members comes with the territory in any culture that relies on collaboration. Yet regardless of the attitudes and behaviors of the individual players, teams still have to produce. When team members share the same vision, work ethic and commitment, they can put ideas into action and handle any situation. While this is the work dynamic most teams want, not all team members are equally cooperative.
This seminar enables participants to identify disruptive behaviors and apply principles and techniques to keep things moving in a positive direction. Participants learn principles and skills to move through challenging moments proactively rather than defensively.

Target Audience: Emerging Leaders

CEUs: 0.4
Rachel Bacon is a client engagement manager with Dale Carnegie of Missouri. With a foundation in advertising and marketing from Harding University, where she also played soccer, Rachel discovered her passion for interpersonal communication during a Relationship Strategies course. This passion led her to Dale Carnegie, where she spent three years in Tennessee before joining Dale Carnegie Missouri in 2023. Rachel brings contagious energy to her training sessions, inspiring participants to strive for excellence. Alongside her work in the training room, Rachel collaborates with clients across Kansas City, spanning industries from manufacturing to engineering. Her goal is to unleash people's full potential, creating positive change in their lives. Outside of work, Rachel enjoys spending time with her dog Ross, traveling, playing soccer, training for races, participating in church activities, and showcasing her singing talent at karaoke nights.

Cancellation Policy
Cancellations for all MCAKC events must be received prior to the event by email to learn@mcakc.org or by phone at 913-948-9200. Cancellations received after this time will be assessed a $50 cancellation fee.