Event Calendar

Start Date: 3/26/2026 11:30 AM CDT
End Date: 3/26/2026 4:00 PM CDT

Venue Name: MCAKC Knowledge Center

Location:

Event Website: https://www.mcakc.org/mspservicetraining

Organization Name: MCAKC

Contact:

This session is 1 of 8 in Mechanical Service Professional training program. Use the button below to register for this series. To register only for this seminar, click the registration button above.

Putting Communication to Work

Thursday, March 26, 2026
11:30 AM to 4:00 PM
Lunch included

In today’s fast-paced, effective communication is essential for strong relationships and professional success. This seminar introduces key communication styles, techniques, and strategies to help participants improve interactions, strengthen customer relationships, and enhance sales outcomes.
 
By the end of this seminar, you will be able to:

• Identify Your Communication Style: Use assessments to understand your preferences and how they shape your interactions.
• Adapt to Others: Recognize and adjust to different communication styles to build rapport with colleagues, clients, and customers.
• Apply Communication Appropriately: Use the right written, verbal, and nonverbal techniques for various professional and casual contexts.
• Strengthen Sales & Relationships: Apply practical strategies to improve sales, customer engagement, and long-term relationships with internal and external stakeholders.

CEUs: 0.4

Cost: There is no charge for employees of MCAKC Member Contractors Signatory to Local 8 & 533.

$100 for Non-Members Signatory to Local 8 & 533.
$150 for Associate Members.
  Gary Polain is the Principle of OZmosis Leadership. A native born Western Australian, he began his professional career as a Mechanical Engineer specializing in power station design, dust pollution control, and mine ventilation systems. Gary has over the last twenty years committed himself to a most accomplished career in ‘Human Engineering’. Prior to starting his own consulting practice in 1996, Gary worked for Priority Management Systems, beginning in 1991 in Sydney as Australasian Sales and Marketing Manager. Gary has a unique ability to surface and share ideas, and then Coach, and inculcate measurable behavioral change in people, leading to increases in organizational effectiveness.

Cancellation Policy
Cancellations for all MCAKC events must be received at least 2 Business Days prior to the event by email to learn@mcakc.org or by phone at 913-948-9200. Cancellations received after this time will be assessed a cancellation fee.

“No Shows”, except for emergencies, will be assessed a fee and invoiced $50 for a half day seminar, $100 for a full day, or the full amount of event expenses paid.