Start Date: 4/19/2023 11:30 AM CDT
End Date: 4/19/2023 4:00 PM CDT
Venue Name: MCA Knowledge Center Location:
10955 Lowell Avenue, Suite 1050
Overland Park, KS United States 66210
|This session is 2 of 8 in the Propel 2 - Leadership Series. Use the button below to register for this series.
Communication: Connect Through Conversation
Much of a frontline leader's work is accomplished through conversations, from the everyday routine to the extreme and tough challenges. Effective leaders are able to get things done through others by paying attention to the people doing the work.
This course teaches leaders that engaging the "head"-the business outcome of the conversation-is just as critical as recognizing and addressing the "heart"-people's feelings such as being respected or appreciated. Leaders will recognize the role of emotional intelligence in success as a leader as they develop foundational leadership skills that apply to the wide range of workplace situations they must handle.
Leaders with responsibilities
for managing staff.