Event Calendar

Tuesday, April 21, 2020

Building and Sustaining Trust – (Included in Propel 2 Series)

Start Date: 4/21/2020 11:30 AM CDT
End Date: 4/21/2020 4:00 PM CDT

Venue Name: MCAKC Knowledge Center

Location:
10955 Lowell Ave, Suite 1050
Overland Park, KS  United States  66210

Event Website: https://www.mcakc.org/liftprojectmanagement

Organization Name: MCAKC

Contact:
Jacki Conn
Email: jconn@mcakc.org
Phone: 913-948-9200

This session is 1 of 8 in the Propel 2 - Leadership Series. Use the button below to register for this series. If you've already registered, click "Add to my Calendar" above to add this session to your calendar.

Building and Sustaining Trust

What does trust have to do with business success? Everything. Trust is directly linked to employee engagement, retention, productivity, and innovation. Leaders who demonstrate trust and trustworthiness inspire higher levels of performance and commitment to team and organizational success.
 
This course introduces Trust Builders, actions leaders can take to build and sustain trusting relationships, as well as common Trust Breakers that can erode or quickly break trust. Apply these skills to build trusting relationships enables people to take risks, identify and solve problems, and collaborate to achieve business results.

Learning Objectives

At the end of this seminar, you will be able to:

  1. Recognize how trust in the workplace affects business results.
  2. Analyze their role in building and sustaining trust.
  3. Identify common workplace behaviors that can build, sustain, or break trust.
  4. Demonstrate behaviors that show they trust others and give people the confidence to trust them.
  5. Use interaction skills that foster open communication, build and maintain trusting relationships, and repair damaged ones.
Target Audience: Leaders with responsibilities for managing staff.

CEUs: 0.4

Instructor
Loretta Summers has 40+ years of human resources experience in union and nonunion environments. Noted for her enthusiasm, passion and humor, Loretta combines energy and realworld experiences to facilitate personal and organizational change. She serves as adjunct faculty at Baker University, Ottawa University, Benedictine College and Johnson County Community College.