Start Date: 9/12/2019 11:30 AM CDT
End Date: 10/24/2019 4:00 PM CDT
Venue Name: MCA Knowledge Center Location:
10955 Lowell Avenue, Suite 1050
Overland Park, KS United States 66210
Event Website: https://www.mcakc.org/mspservicetraining
Anyone in a Service Role, whether in the field or in the office, from Project Managers to Account Managers, Field Supervisors to Lead Technicians, Operations Managers, Billing, Dispatchers, and Coordinators, all will benefit from this program.
The Mechanical Service Professionals (MSP) Program is a seven (7) part series designed to meet the needs of the diverse Service Roles within MCAKC Member Firms.
- Putting Communication to Work
- Developing Safety as a Culture
- Customer Service – The Whole Team
- Financials for Service
- Time Management for Service
- Emotional Intelligence
- Service Agreements
This program consists of 7, four-hour weekly seminars. Lunch is provided
$1,000.00 Signatory Contractors
$1,500.00 Associate Members
$2,000.00 Allied Organizations
Cancellations for all MCAKC events must be received at least 2 business days prior to the event by email to firstname.lastname@example.org
or by phone at 913-948-9200.