Event Calendar

Wednesday, March 4, 2020

Leading Without Authority – (Included in LiFT 1 Series)

Start Date: 3/4/2020 11:30 AM CST
End Date: 3/4/2020 4:00 PM CST

Venue Name: MCAKC Knowledge Center

Location:
10955 Lowell Ave, Suite 1050
Overland Park, KS  United States  66210

Event Website: https://www.mcakc.org/liftprojectmanagement

Organization Name: MCAKC

Contact:
Jacki Conn
Email: jconn@mcakc.org
Phone: 913-948-9200

This session is 1 of 10 in the LiFT Level 1 - Project Management Series. Use the button below to register for this series. If you've already registered, click "Add to my Calendar" above to add this session to your calendar.

Leading Without Authority: How to Persuade, Motivated and Influence

Learning Objectives

At the end of this seminar, you will be able to:

  1. Select the best method of communicating the message
  2. Establish personal and organizational credibility quickly
  3. Follow best practices for “responsibility without authority”
  4. Avoid common mistakes that destroy credibility
  5. "Sell” ideas effectively in order to take a project from start to finish
The ability to persuade, motivate and influence is critical when you must get things done, but are not in a position of formal authority. Responsibility without authority can be frustrating unless you develop your abilities to communicate in away that garners respect and motivates others to take action.

This interactive program will equip participants with the essential tools for getting the job done from beginning to end … even when actual authority is limited.

Course Highlights
How communications differ when you lack formal authority
  • How to be positively persuasive so people will buy into your ideas
  • Ways to set the stage so you gain respect and credibility
  • Establish your authority, boost your credibility and earn respect
Communicate under pressure and stay poised and calm
  • The very real connection between stress and intense emotions
  • Avoid the fight-or-flight syndrome
  • How to act calmly under pressure 
Apply proven techniques to gain and maintain respect
  • All we want is a little respect...ways to encourage this all-important practice
  • The Feel, Felt, Found method
  • Become the coach your team needs to be a winner
Deliver feedback with tact and diplomacy
  • The key characteristics of effective feedback
  • Guidelines when giving constructive criticism
  • The FIRR technique for delivering feedback
  • Avoid the most common errors  when giving praise
Use email, voicemail and phone conversations appropriately
  • Best practices for writing emails
  • The critical differences between facet-to-face and phone conversations
  • How to leave an effective voicemail
How to persuade, influence and convince for results
  • Building strong relationships
  • Use the skills of acknowledging, supporting and empathizing
  • The secret of Socrates—how to persuade others
  • Strategies for creating agreement without giving in
How to overcome collaborative hurdles and work together
  • Guidelines for improving or repairing working relationships
  • Keys to rebuilding trust
  • How to agree to disagree
  • Vital interpersonal skills
  • Eliminate the most common communication problems with leading without authority
Target Audience: Project Managers with 0-2 years of experience, support staff or anyone interested in moving into a project management role or in obtaining the skills to improve your critical thinking and problem solving. 

CEUs: 0.4

Instructor
Dan DeSalvo started his career as a laborer in the rough and tumble world of concrete construction in New York City. He quickly moved up through the ranks to carpenter, foreman and then supervisor. He uses real-life examples from his experience to teach, train and motivate his students. He has delivered over 4,200 programs in 49 states and several countries. His upbeat, enthusiastic delivery keeps participants engaged and entertained. His training is interactive and hands-on making the transition from classroom to field application seamless.